Reviews from our customers in Chester
Rob - Owner of Princess
We recently entrusted The Cat Butler to care for our cat, Princess, while we were away on holiday for two weeks, and we couldn’t be happier with their service. From the very start, their attentiveness, timeliness, and communication were exceptional—particularly impressive given we were halfway across the world.
The team kept us updated regularly, which provided real peace of mind, and their management of Princess’s health issues during this time was outstanding. They handled her care with such professionalism and compassion, ensuring she was comfortable and well looked after throughout.
We are so grateful for their dedication and support, and we wouldn’t hesitate to recommend The Cat Butler to anyone looking for top-tier care for their pets. Thank you so much for everything!
David - Owner of Whishaw
Excellent and professional service from the Cat Butler Chester team. From the initial phone call, to the meet and greet and then to the arranged visits, the service and contact were prompt, efficient, personal and friendly.
The meet and greet was very reassuring, and an excellent way to reassure us that our cat would be well and thoroughly cared for. The messages, photos and videos sent to us during each visit were lovely to receive and reassuring.
Will certainly use the service again and would recommend to anyone. Thank you.
Clare - Owner of Samir
Highly recommend Sarah to look after your pet and home. I received daily updates and photos reassuring me pet was safe and happy, very professional.
Anna - Owner of Sabria
We highly recommend Sarah. Our cat would become distressed when other cats walked into our garden, so we were quite worried about checking her into a cattery given the close proximity to other cats. We were delighted to find that Sarah was able to cover us for the length of our holiday, even though we were further away. We booked her to visit twice daily and she took wonderful care of our cat and our home, including emptying the litter robot and putting the bins out. She also takes fantastic cat pictures and sends regular updates. Our daughter very much enjoyed watching Sarah’s videos of our cat playing.
Christine - Owner of Merlot
Sarah (The Cat Butler Chester) and the Cat Butler regime is everything that I had hoped for. My timid cat was well looked after and happy when I returned. A much better alternative all round than a Cattery experience - and security for my home as well.
Vivienne - Owner of Dru & Fefe
Sarah is wonderful. She took time to get to know our two cats and built a lovely rapport and routine with them. The girls were eagerly waiting for her visit each day. They're both so much happier at home than in a cattery. We came back to two well fed, well looked after cats. Bonus that Sarah very kindly took in our post and watered our plants too. She did security checks on the house and aired the place too. One of our cats is a bit standoffish with strangers but Sarah won her over quickly. We got lovely photos and videos of the cats eating and playing and getting daily treats. We could not recommend this service more and will be using it again in the future.
Marie - Owner of Spot
Sarah is amazing! You can really tell that she loves her job and loves cats. She looked after my cat whilst we were on holiday for 14 days and treated him like her own. She also does little extras, like putting the bins out etc… highly recommend Sarah for cat-sitting in and around Chester!
Irene - Owner of Peekopuss
Sarah is the perfect cat sitter: calm,gentle and attentive to the cat’s needs and personality. She came to look after my cat, who is normally very nervous and wary, but she didn’t even bat an eyelid when Sarah sat with her. Sarah evidently gives off good vibes that cats warm to. I can highly recommend her cat sitting service.
