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Reviews from our customers in St Albans

Rosalie - Owner of Biggy

Mel was great and Biggy was very happy and relaxed when we arrived home, so she certainly enjoyed having Mel looking after her. Mel would send me photos and videos every day of Biggy to let me know that everything was fine. The Cat Butler team have always been extremely efficient and reliable. They are always professional and organised and I highly recommend them.

Sheryl - Owner of Katniss

I've been using The Cat Butler for several years now and can't say enough good things about them. My cat is very timid, so would get very stressed going to a cattery. The Cat Butler team always take such good care of her, and I know she's in very good hands. I love the fact that they don't just feed her but spend time petting her. She hardly misses me! Thank you, The Cat Butler team!

Kristen - Owner of Midnight, Gobbolino and Ziggy

Wonderful Cat Butler service by Kaye. She communicated daily to let us know how things were with our three cats, which meant we could relax while away, knowing they were in good hands and getting loads of cuddles and attention. There is also peace of mind with someone in and out of the house for extra security! Highly recommend!!

Simon - Owner of Bluey

We have used The Cat Butler several times and will continue to do so. Having looked at some fairly depressing “cat hotels,” we decided that it would be kinder to let our cat staycation at home. We get regular daily updates, pictures and videos and feel assured our cat is in safe hands. Cost-wise, a cat hotel is similar (cheaper in some circumstances), but knowing our cat is at home and on familiar grounds works much better. Our cat seems happy with that arrangement too!

Jodie - Owner of Queenie

Claire was amazing with Queenie and very patient with her. Queenie clearly loved her and was doing her rolling around on the floor and purring away to show her how happy she was to see her. I was so relieved to see how happy Queenie looked in the photos and videos from Claire whilst we were away. I would highly recommend The Cat Butler and am very grateful to Claire.

Sarah - Owner of Stitch

We have an adopted housecat, so we were really keen to find a cat sitter we could trust. I'm so pleased we found The Cat Butler. We feel totally at ease leaving our cat to be looked after by Bev. She has always looked after our cat, so he now knows her, which is lovely.  As well as feeding, she gives him lots of fuss and playtime, and it's clear from the photos/videos she sends us that he's always very happy to see her. We really appreciate the updates too! Very happy with The Cat Butler's services and would definitely recommend them.

Emma - Owner of Smokey

We have been using the Cat Butler for many years now. The professionalism & service is faultless. Each sitter has a genuine love of cats & always makes lots of effort to get to know your cat & look after them like their own. The photo & text updates are a real plus to let you know your cat is being well cared for while you are away.

James - Owner of Dusty

We have used Nadia at The Cat Butler for a number of years and have always been absolutely delighted with the service received. Our cat is cared for brilliantly, and our home is carefully looked after. Nadia is completely trustworthy, super responsive and always goes above and beyond to ensure our cat receives the best care. The Cat Butler has huge advantages over any cat hotel, not least the fact your cat can remain in their home environment and get to know and trust a single cat sitter dedicated to their care. Very highly recommended!

Rebekah - Owner of Berlioz

This was our first time using The Cat Butler, and I was not disappointed. Kaye took the time to meet with me prior to us going on holiday to meet our very demanding Bengal cat. She asked lots of questions to really understand Berlioz and his routine, what toys he likes to play with, and the details about the house. While we were away, Kaye would send detailed updates and videos, so we didn't worry about him. We knew he was in safe hands and that Kaye was going above and beyond to ensure he was safe and cared for. Berlioz tends to take time to warm up to new people, but it was an instant friendship with Kaye due to her natural way with cats! She now has a friend for life. Thank you so much, Kaye!

David - Owner of Gucci

Kaye has been cat-sitting for the past five days. I was very pleased to see she established a rapport with my cat the first time they met. My cat is not usually good with strangers! She fed my cat twice daily and put the necessary medication into her food as required. Without being asked, Kaye also did some washing up and emptied the bins. This was my first experience with Cat Butler, and I am very impressed.

Carol - Owner of Lola

Just to let you know how delighted I was with the care of Lola whilst I was away. Nadia looked after her so well, not only caring for her material needs but also making a fuss of her and sending me daily videos of a happy cat. The videos were very reassuring for me, many thanks to Nadia. The Cat Butler service is an excellent idea, so good that the cat is able to stay in her own familiar surroundings. I will certainly use The Cat Butler in future and hope that Nadia will be available to care for Lola again.

Zoe - Owner of Luna & Willow

From my initial enquiry until after our holiday, it was such a pleasure to deal with Sandra and Caroline. It came across loud and clear that they both love what they do. We’ve only had our cats a few months and they were rescue cats, so we were quite apprehensive about how they’d get on with us being away for the first time, but we didn’t need to worry too much. I got updates, pictures and videos every day about how they were getting on, so it really put our minds at ease. We would absolutely use The Cat Butler again and highly recommend their services.

Linnéa - Owner of Maja & Parsley

Our kitties were so well looked after by The Cat Butler and it was so nice for us to be away knowing they were safely at home. They are both quite timid but Mel was amazing with them!

David - Owner of Molly & Pickles

The Cat Butler is a fantastic service offering peace of mind whilst we are away. Our cats are always very well looked after and so is our house. We also really like the regular updates from, Caroline, our Cat Butler to keep us posted about how our pets are doing. Highly recommend this service.

Marie - Owner of Milo

I’ve been using The Cat Butler for a few years and they are fab, they all love cats and it shows! Great to go away knowing that our cat is so well looked after and always nice to get updates and pictures from the visits. I’d always use them over the cattery. Just back from a week away with Nadia looking after our cat Milo and she did a great job, we’ll be booking again!

Kristen - Owner of Midnight & Spike

A wonderful business idea as it gave us peace of mind regarding the wellbeing of our two young cats and our home security at the same time whilst on holiday. Our Cat Butler sent us daily updates, photos and videos and even managed to really bring one of our shy kitties out of her shell - she's like a new cat! Highly recommend this local business to everyone - it is a highly personalised and very reasonably priced service!

James - Owner of Dusty

Delighted with the service provided by The Cat Butler. Nadia was absolutely brilliant. She took really good care of our cat and provided us with daily updates. A great service that gives peace of mind that your pet and home are safe while you’re away. Will use again.

Suzie - Owner of Pepper

We have used The Cat Butler for several years and the service is always impeccable! Especially grateful to our cat sitter Caroline who recently watered all our plants as well as looking after our Pepper while we were away.

Neil - Owner of Lucy & Mittens

We have used The Cat Butler for a few years now for our two cats - they are highly, highly recommended. It is so much better for the cats to be living at home than at a cattery while we are away, and they get some attention twice a day; plus, The Cat Butler will open and close curtains, put the bins out etc., to make your home look lived in. The cost is similar to a cattery stay for our two cats, so it is a no-brainer. They also send you photos and videos regularly.  They even had to take one of the cats to the vet, no problem. Thank you, The Cat Butler; we love you!

Reneé - Owner of Spookie & Pixie

I have been using The Cat Butler for years now and highly recommend them. They take such good care of both my cats and as one is elderly, I hate leaving them, but I know I will come back to happy cats who have been well looked after. I always come back to a clean house, watered plants and I know that my cats have been well cared for. I get daily updates and pictures which put my mind at ease. Such a fab team!!!

Sarah - Owner of Merlin

Our first experience using The Cat Butler after moving to a new home was a complete success! Our Cat Butler was friendly, reassuring and went above and beyond what we expected of her. Most importantly for us, we could see she had a genuine love for cats and bond with our kitten. Will definitely continue to use them in the future. Thank you!

Katherine - Owner of Bella

Nadia looked after our cat Bella for a week and did a wonderful job! She messaged me and sent photos every day so I knew how Bella was doing. Our pre-visit was really useful, Nadia asked lots of good questions and made sure she knew exactly how to care for Bella. Nadia clearly loves cats and I think she enjoyed the week just as much as Bella did. We came home to a very happy cat! I would highly recommend this service to others and will definitely use it again in future.

Esther - Owner of Cleo & Thomas

We love the daily updates while we are away. It puts our minds to rest that our fur babies are receiving cuddles and being looked after in their own space. A huge thank you to Nadia for all you did to make sure that our precious Cleo and Thomas were as comfortable as they could be.

Tracy - Owner of Thomas

We left our cat for the first time since adopting him, and I was so impressed with The Cat Butler service. Booking was straightforward with a great online system, and our cat sitter was absolutely wonderful. She kept us updated and this really put our minds at ease. On our return, our cat seemed happy and content. I'm delighted to have found a service that I know I will trust many more times in the future.

Janine - Owner of Elsa

As always The Cat Butler really is the premium service for us and our cat. The team are organised, professional and trustworthy. It’s always a great comfort to get updates when we are away and our cat is so well looked after that I don't even think she notices we are gone sometimes!  Highly recommended.

Helena - Owner of Rosie & Ronnie

We love The Cat Butler!! Our cats LOVE The Cat Butler!! They don’t notice when we go away as they have SO MUCH fun with their cat sitter. The photo updates and messages ensure our holidays are stress-free and make us smile! 10/10 for The Cat Butler from all of us!

Hannah - Owner of Tilly

We just wanted to say a huge thank you to The Cat Butler for looking after Tilly the last couple of weeks! She was a very happy cat when we arrived home. We hated the idea of putting her in a cattery, and after this experience, we know that that will never need to be an option because their team is fantastic!

Alex - Owner of Ziggy & Snowy

Outstanding! The Cat Butler went above and beyond the call of duty to look after my two cats. Sandra and her team, at very short notice, went to my vet to get special cat food after one of my cats was diagnosed with a renal condition while I was away. We had regular updates and I came back to very happy cats. We cannot thank Sandra and Emily enough. We will definitely use the Cat Butler again!

Beverley - Owner of Angel & Sam

No more stressing my cats by taking them to a cattery to be locked up in a cage for a few days. A lovely weekend was had by Angel and Sam, happy in their own home and looked after by The Cat Butler so well.

Caroline - Owner of Rufus

I am so happy to have found such a friendly and accommodating business to look after my cat.The online system is excellent and when needing to speak to the business owner, she will always try to help. My cat sitter is very professional,  friendly and reassuring and sends pictures of my happy cat at her visits. Highly recommended.

Alistair - Owner of Magnus

Whenever I travel, getting good care for my cat has always been a challenge. The Cat Butler, though, have changed all of this, and provide the perfect cat care solution.  It's such a weight off my shoulders to know my cat is in great hands, and is being well looked after. If you haven't used The Cat Butler's cat sitting services before, make sure you book them the next time you are away - you won't be disappointed.

Vicki - Owner of Daphne

We were extremely lucky to have The Cat Butler looking after our loving but very timid cat, Daphne. Our cat sitter was so gentle with her when she first met her and to my amazement, after a couple of days in her care Daphne was roaring with purrs and absolutely loving all the love and cuddles. It is so reassuring to know that we can go away and relax knowing that Daphne is very happy at home. 

Sandra James

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