Cheers to One Year of Success: The Cat Butler Molesey’s Incredible First Year!

The Cat Butler Molesey is celebrating its first anniversary, and what an incredible year it’s been! Sharon has been the perfect example of a model franchisee, taking on board everything she learned in training and following the franchise model to a T. Not only has she exceeded first-year financial projections, but she’s also expanded her team by bringing on 5 new staff members. After leaving a 25-year career in the fragrance and cosmetics industry, Sharon’s leap into the world of cat care has proven to be a huge success. With a loyal client base and a growing team, The Cat Butler Molesey is thriving and ready for even more growth.

Sharon said:

"On 9th October 2023, I took a huge leap from my 25-year career in the fragrance and cosmetics industry to become the proud franchise owner of The Cat Butler Molesey. What a year it has been! A year that began with self-doubt and ended with a level of success I could never have imagined."

"In my first year of this incredible venture, I have gained 157 clients and cared for 271 of their beloved feline companions. Many have become regular customers and, more importantly, friends. The trust people place in you to care for their homes and cherished pets is humbling, and I am truly grateful for the relationships I have built."

"It all began in August 2023 with three days of comprehensive training at The Cat Butler Head Office. I met the team and received intensive training on the company’s ethos, the practical aspects of being a Cat Butler, and important qualifications in first aid and cat care."

"October kicked off with a whirlwind of marketing and PR efforts. I appeared on BBC Radio Surrey’s breakfast show to promote the business—a truly exciting experience! I gained my first client, received my first 5-star review, started a Facebook group for local cat lovers, visited local vets and pet shops, and embarked on a leaflet distribution spree. The rest of the year became a blur, with a steady stream of new clients and Christmas bookings. Incredibly, I recouped my initial investment within the first three months!"

"As the busy seasons of February half-term and Easter approached, it became clear I needed help. I brought on my first Cat Butler, quickly followed by a second, and now we have a dedicated team of 5. With over 70 5-star Google reviews, it's a testament to my fantastic team and the solid foundation provided by The Cat Butler training and support."

"The future looks exceptionally bright, and I am deeply thankful for the ongoing support from The Cat Butler team. We truly are a family, and it’s reassuring to know they are with me every step of the way."

Here's to an even more exciting second year—watch this space!

Sandra James

Owner & Founder

The Cat Butler was set up by Sandra James in recognition of the fact that a stay in a cattery can be unsettling for many cats and also their owners.