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From Careers to Cat Cuddles: The Cat Butler Expands Its Presence in Hertfordshire

Muna Shah followed her heart from campus life to cat care. Now she brings The Cat Butler’s gold-standard cat sitting service to homes across Welwyn & Hatfield.
Added on: 07 Jun, 2025 Posted by: Sandra James 5 min read (878 words)

In this article:

Introduction

If you’re a cat parent living in Welwyn, Hatfield, Potters Bar, or the surrounding villages in Hertfordshire, there’s a new feline friend in town who might just become your cat’s new favourite human. Meet Muna Shah – a former careers officer at the University of Hertfordshire who’s made the purr-fect leap from scholars to collars.

Meet Muna – once a university careers officer, now Welwyn & Hatfield’s newest Cat Butler franchisee, bringing expert care and plenty of purrs

A Career Change with a Furry Twist

After years of working in the education sector, Muna felt it was time to pursue something closer to her heart – and furrier too! She always knew she wanted to run her own business, and her lifelong love of cats made the decision an easy one.

“I’ve always loved the company of cats,” says Muna. “When I needed a sitter for my daughter’s cat, I came across The Cat Butler – and it immediately clicked. Their ethos of putting cats first really resonated with me, and I realised this was more than just a service – it was a community built around caring for cats.”

Why Cat Sitting Over a Cattery?

Cats are creatures of comfort and routine. Taking them out of their home to a cattery can cause unnecessary stress. That’s why The Cat Butler model – offering professional, in-home cat care – stood out to Muna.

“Cat sitting allows felines to stay where they’re happiest – at home. No travel trauma, no cages, just the familiar smells, sights, and comforts of their own territory.”

Services provided by The Cat Butler include feeding, litter box cleaning, playtime, medication administration, and even home security checks like watering plants and collecting post – giving pet parents total peace of mind while they’re away.

For Muna, caring for cats isn’t just a job – it’s a calling; The Cat Butler’s ethos really resonated with her: a community built on putting cats first.

Meet the Real Bosses: Yuki, Coco, and Peanut

At home, Muna answers to three feline bosses: Yuki, a cautious and cuddle-loving tabby; Coco, a vocal and cheeky tortoiseshell with a puppy-like spirit; and Peanut, a playful black mini-panther and the youngest of the bunch.

“They’re all so different in personality, but each one brings so much joy. Peanut was a rescue I personally saved, and she’s become the heart of our home.”

Muna believes cat sitting lets felines stay where they’re happiest – at home. No travel trauma, no cages, just the familiar comforts of their own territory.

Giving Back to the Cat Community

Muna’s not stopping at cat sitting. She’s already signing up to become a Scan Angel, helping to reunite lost cats with their owners using microchip scanners – a vital role ahead of the UK’s new microchipping law coming into effect this year. It’s just another way she’s integrating her love for cats with community support.

She also hopes to build relationships with local rescue centres and participate in feline welfare initiatives, making her not just a cat sitter but a true advocate for animal care in the area.

Muna’s passion goes beyond cat sitting – She’s also keen to support local rescues and feline welfare initiatives, making her a true advocate for animal care in the community.

Ready to Book The Cat Butler Welwyn & Hatfield?

Whether you're heading off on holiday, travelling for work, or just need someone trustworthy to check in on your fur baby, Muna offers the same gold-standard service that The Cat Butler is known for across the UK.

Serving: Broxbourne, Hatfield, Hertford, KnebworthPotters Bar, Waltham Cross and Welwyn Garden City
Email: welhat@thecatbutler.co.uk
Call: 01707 527033
Learn more: Visit Muna's page on The Cat Butler

Sandra James

Sandra James

Owner & Founder

The Cat Butler was set up by Sandra James in recognition of the fact that a stay in a cattery can be unsettling for many cats and also their owners.

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